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How we work with our customers

We understand that your bathroom or kitchen can be a huge investment. At Bayliss, we are here to help you every step of the way.
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Managing Your Project With Expert Care And Attention

At Bayliss, we will manage your project every step of the way with expert care and attention, ensuring your bathroom or kitchen dreams become reality.
OUR PROCESS →
Bathroom-design-top-tips

How we manage your bathroom or kitchen project

We work seamlessly with you to deliver a polished, professional bathroom or kitchen project. See why we have helped so many of our happy customers transform their living spaces.

1. Understanding The Concept

Embarking on a journey to create your dream bathroom or kitchen is a significant investment. In our initial consultation with our luxury bathroom and kitchen designers, we focus on understanding your vision, preferences, budget, and more.

This crucial stage sets the foundation for a successful project. Our bespoke showroom offers displays, a diverse product range, tiling concepts, and examples of past projects to help you refine your ideas. We aim to bring your vision to life, ensuring that your dream bathroom or kitchen exceeds your expectations.

2. Visiting Your Home

Having begun to turn your concept into reality, we will need to visit your property to view and measure the room(s) involved, identify the location of services etc., and assess whether there are any technical installation issues to be considered. This visit will also enable us to prepare an initial installation estimate.
Bathroom-design-top-tips

3. Presenting Our Design

Following on from the visit to your property, our designers will then use their creative flair and design technology to create computer-aided designs for the project. We will invite you to our luxury showroom where we will present our design ideas to you, discuss colour schemes, options and products and ensure that you have a full and detailed understanding of the transformation that we can make.

During this presentation, we will provide as accurate as possible, product and installation costs based on our home visit and designs.

4. Appointing Bayliss

Bayliss can offer a unique luxury bathroom and kitchen installation service provided by our very experienced in-house installers. You have a single contract with Bayliss covering all these services and we coordinate and project manage all elements of the installation process.

Any queries you may have are handled directly by ourselves and we strive to give you a stress-free installation experience, enabling you to relax and enjoy the final transformation at your leisure.

5. Complete Project
Management

In our experience, however good the products and service may have been up to this point, many projects are let down by the installation experience. Most bathroom product showrooms and suppliers are unable to offer an in-house installation service and the customer has to source third party installers and specialist trades (e.g. electricians and plasterers) themselves and then enter into separate contracts with them and coordinate and manage their involvement.

Bayliss are able to offer a unique installation service provided by our very experienced in-house installers. You have a single contract with Bayliss covering all these services and we coordinate and project manage all elements of the installation process. Any queries you may have are handled directly by ourselves and we strive to give you a stress free installation experience, enabling you to relax and enjoy the final transformation at your leisure.

Get inspired by our previous work

We aim to create luxury kitchens and bathrooms that are the envy of others and exceed expectations. Discover a world of style and functionality as we unveil our state-of-the-art bathroom and kitchen displays. View our complete gallery →
VIEW BATHROOMS
VIEW KITCHENS

What do our customers say?

Our customers are at the heart of what we do and our reviews speak for themselves. We strive to deliver quality on all of our bathroom and kitchen projects. Read our reviews here →
  • Fantastic experience from start to finish. First impressions with Jake was brilliant, helping set out a design with that wow factor. Impressions deepened with Carl, who is an incredible fitter. His care, quality and experience shone through, the workmanship is outstanding. If you’re looking for that special bathroom, give them a call. Bayliss blew my mind and set new levels of service expectations.

    Ian Ownen

    Sutton Coldfield
  • Excellent service from Bayliss bathrooms. Our designer listened carefully to our wants and needs and was able to expertly accommodate our tastes. Our fitters were polite, tidy, worked their socks off, didn’t ask for anything. Quality finish, quality products. Everyone who visits comments on how fabulous our bathroom is now! I thoroughly recommend this firm. Thank you Bayliss

    Emma Young

    Sutton Coldfield
  • I strongly recommend Bayliss Bathrooms. Their design for my replacement bathroom was fantastic, the workmanship re the installation was outstanding and their after sales service brilliant. I’m delighted with the new bathroom they have delivered for us.

    Tim Hadfield

    Sutton Coldfield
  • The team at Bayliss are friendly and professional. They all work well together so the process of initial designs, choosing products and the fitting a good experience. Our designer Ben worked hard to help us achieve the look we wanted. Our fitter was tidy and very hard working and produced a very high quality finish to our bathroom and ensuite. The results are brilliant and even better than we imagined.

    Estelle Bennett

    Sutton Coldfield
  • Bayliss have recently fitted two bathrooms for us, both requiring significant layout changes. The service we received from the design stage (carried out by Jake) through to the fitting (Carl) was first class. High quality products, clever design ideas, problem solving, good communication, great attention to detail. Happy to recommend and use again in the future.

    James Ward

    Sutton Coldfield
  • Excellent service from Bayliss from design by Jake to fitting by Jordan and really pleased with our new modern en-suite.
    Jordan did a fabulous job, he took pride in his work, listened to how we use the room to advise us on fitting options and treated our home with great respect.
    Would definitely recommend Bayliss if you want a quality job and to work with a talented team who genuinely want to give great service.

    Vivien Cook

    Sutton Coldfield

Book a free design consultation

Schedule a consultation with one of our designers to talk through your bathroom or kitchen and we can help bring your ideas to life.
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How we work

Find out how we work with our customers at Bayliss to deliver a full end-to-end design and installation service.
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Our guides

Check out our latest guides and advice for your bathroom or kitchen to find inspiration for your next project.
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Take a virtual tour of our showroom

Use our online showroom tour feature to check out our showroom from the comfort of your home. If you have any questions about anything on display, do not hesitate to get in touch.
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We are proud to continue the Bayliss tradition. After being first established in 1929, we are now one of the leading bathroom specialists in the Midlands.

VISIT OUR SHOWROOM

23 Gate Lane, Boldmere, 

Sutton Coldfield 

B73 5TR

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Phone: 0121 362 1800Email: enquiries@baylissinteriors.co.uk

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